Legal Ease.

Everything you need to know about working with us.

Copyright Infringement Notice and Takedown Policy

This Copyright Infringement Notice and Takedown Policy (“Policy”) explains how copyright owners may submit notices of alleged copyright infringement and how ValidMind responds to such notices.

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Trademark Policy

This Trademark Policy governs the use of trademarks, service marks, logos, and brand elements owned or used by ValidMind Inc. This policy applies to all partners, customers, resellers, developers, members of the press, and any other third parties.

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Consulting Services Terms

If Subscriber engages ValidMind for the provision of Consulting Services: 1. Scope and Retention. ValidMind hereby agrees to provide the Consulting services (including any training and implementation services) (collectively, “Consulting Services”)...
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Terms of Services

Thank you for choosing to access and use our service (the “Service”) made available to you through our website located at https://validmind.com (the “Website”). We provide access to and use of our Service subject to the following...
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Privacy Policy

Welcome, and thank you for your interest in ValidMind Inc. (“ValidMind”, “we,” or “us”). This Privacy Policy (the “Policy”) applies to the Personal Information that we gather from you through our website at https://validmind.com (the “Site”)...
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Free Trial Terms

If You register for a free trial for any of the Services, We will make such Services available to You on a trial basis free of charge until the earlier of (a) the end of the free trial period for which You registered to use the applicable Service(s)...
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Support Policy & Service Level Agreement

This ValidMind Support Policy and Service Level Agreement (“Support Policy”) describes ValidMind’s Support and Service level offering in connection with Customer-reported bugs, defects, or errors in the Service (“Error(s)”). 

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The AI Usage Policy

This ValidMind AI Usage Policy describes ValidMind’s AI usage and any related information pertaining to the use of AI through the ValidMind platform. 

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Customer Success Program Overview

ValidMind's Customer Success program partners with our clients to support them throughout their journey with our platform.

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